What Is Different About DHGate
DHGate sellers often use different naming conventions, shipping rules, and minimum order quantities. Some DHGate sellers will not work with agents because they prefer direct buyer relationships. Others charge agent fees or refuse to combine items.
Step 1: Find the Item on DHGate
Browse DHGate directly to find the item you want. Copy the full product URL. Do not copy the mobile app share link — it sometimes strips the seller ID. Use the desktop browser URL for the most reliable result.
Step 2: Paste the Link into AllChinaBuy
Log into your AllChinaBuy account. Navigate to the order submission page. Paste the DHGate link into the product URL field. The system will attempt to parse the title, price, and images. If the parsing fails, fill in the details manually.
Step 3: Confirm Seller Agent Policy
Before you submit the order, contact the DHGate seller directly and ask if they accept agent orders. Some sellers have a specific agent contact or a different price list for agents. If the seller refuses agent orders, you cannot use AllChinaBuy for that item.
Step 4: Submit and Wait for Warehouse Arrival
Once the seller confirms, submit the order on AllChinaBuy. The agent team will place the order on your behalf. Wait for the item to arrive at the warehouse. Pay for quality check photos if you want to inspect the item before shipping.
Step 5: Ship or Consolidate
If the item passes your QC check, either ship it alone or consolidate it with other items. DHGate items sometimes have longer warehouse processing times because the seller ships slower than Taobao sellers. Factor this into your timeline.
Common Mistakes
The biggest mistake is assuming DHGate works exactly like Taobao on AllChinaBuy. It does not. Always confirm the seller policy first. The second biggest mistake is not checking the DHGate item price against the AllChinaBuy converted price — currency conversion and agent fees can sometimes make the total cost higher than buying direct.
Frequently Asked Questions
Can I buy any DHGate item through AllChinaBuy?
No. Some DHGate sellers refuse agent orders. Always confirm with the seller before submitting the link.
Is DHGate cheaper than Taobao through AllChinaBuy?
Not always. DHGate prices often include shipping, while Taobao prices are lower but require agent fees. Do the math on total cost.
What if the DHGate seller never ships to the agent?
The agent will follow up. If the seller does not respond, the agent will cancel the order and refund your payment.